If you feel you are in ‘Crisis’?

What is a ‘crisis’ defined as?

A crisis can mean something different to everyone, but if you are at a point where you cannot see how to address how you are feeling, are unable to rationally think what is the best thing to do for you, we would urge you to consider if this is a ‘crisis’ moment.

A mental health crisis is considered to be when you feel at breaking point, and you need urgent help to support you in managing it. For example you may be:

  • feeling extremely anxious, having panic attacks or flashbacks

  • feeling suicidal, or considering self-harming.

  • having an episode of hypomania or mania, (feeling very high) or psychosis (maybe hearing voices, or feeling paranoid).

You may be in crisis if you are dealing with bereavement, addiction, abuse, money problems, relationship breakdown, workplace stress, exam stress, housing problems or a send of hopelessness. You may be managing a mental health diagnosis or you may not know why you're feeling this way now, but know it is extreme and you need help.

Some key crisis services for you

There are many support services available to help those who consider themselves in crisis. Whether you need to call 999, speak with somebody trained to support you with mental and emotional health crises, or are unsure who you need, but know you need help.

We are not a ‘crisis’ point Charity and would like to support you in reaching the right help and support for you as quickly as possible if you find yourself needing help now! Below are SOME useful contacts for you, however whilst we try to ensure it provides support for all manners of ‘crisis’ it is not finite.

Useful Contacts

  • befrienders.org
    Worldwide directory of emotional support helplines.

  • 0800 58 58 58
    thecalmzone.net
    Provides a helpline, online and WhatsApp chat, as well as information and support, for anyone affected by suicide or suicidal thoughts.

  • 0800 132 737 (helpline)
    call@helpline.wales
    callhelpline.org.uk
    Provides information and support for people experiencing a mental health problem in Wales.

  • helplines.org
    Membership body for helplines in the UK. Includes a searchable directory of services.

  • hubofhope.co.uk
    UK-wide mental health service database. Lets you search for local, national, peer, community, charity, private and NHS mental health support. You can filter results to find specific kinds of support.

  • mindrecoverynet.org.uk
    Publishes information on recovery colleges, including a searchable list of providers.

  • 85258 (crisis messenger service, text THEMIX)
    themix.org.uk
    Support and advice for under 25s, including a crisis messenger service, email and webchat.

  • 0800 587 0800
    spuk.org.uk/national-suicide-prevention-helpline-uk/
    Helpline offering a supportive listening service to anyone with thoughts of suicide. Open from 6pm to midnight every day. If you are unable to connect to the main number above you can call 0800 689 0880. 

  • NHS 111 (England)

    111
    18001 111 (text relay)
    NHS 111 BSL service
    111.nhs.uk
    Non-emergency medical help and advice for people in England. If you call 111, select option 2 to access a 24/7 helpline offering urgent mental health support. 

    NHS 111 (Wales)

    111
    111.wales.nhs.uk
    Non-emergency medical help and advice for people living in Wales. If you call 111, select option 2 to access a 24/7 helpline offering urgent mental health support. 

    NHS UK

    nhs.uk
    Information about health problems and treatments, including details of local NHS services in England.

  • nightline.ac.uk
    Lists contact information for helplines and listening services in universities and colleges across the UK.

  • 0800 068 41 41
    88247 (text)
    pat@papyrus-uk.org
    papyrus-uk.org
    Confidential support for under-35s at risk of suicide and others who are concerned about them. Open 24 hours, 7 days a week.

  • relayuk.bt.com
    Provides a talk/type relay service for anyone who has difficulty hearing or being understood when speaking over the phone. The cost of making phone calls through this service depends on your telephone service provider.

  • 0808 801 0525
    rethink.org
    Support and information for anyone affected by mental health problems, including local support groups.

  • 116 123 (freephone)
    jo@samaritans.org
    Freepost SAMARITANS LETTERS
    samaritans.org

    Samaritans are open 24/7 for anyone who needs to talk. You can visit some Samaritans branches in person. Samaritans also have a Welsh Language Line on 0808 164 0123 (7pm–11pm every day).

  • 0300 304 7000
    support@sane.org.uk
    sane.org.uk
    Offers emotional support and information for anyone affected by mental health problems, including a helpline. 

  • 85258 (text SHOUT)
    giveusashout.org
    Confidential 24/7 text service offering support if you're in crisis and need immediate help.

  • 0800 0119 100
    hello@switchboard.lgbt
    switchboard.lgbt
    Listening services, information and support for LGBTQIA+ people.